Complaints Policy

Introduction
We value your feedback and are committed to addressing any complaints.

Submission Process
Submit complaints via info@soharetreats.com or through our website contact form.

Response Time
We aim to respond to complaints within 5 business days.

Escalation
If your complaint is not resolved satisfactorily, it can be escalated to the management team at info@soharetreats.com.

Contact Information
For complaints, please contact info@soharetreats.com or call 0333 034 6636.

Why Choose Us?

At SOHA, we pride ourselves on offering personalised retreat experiences designed to rejuvenate your mind, body, and soul. Our tranquil locations, expert facilitators, and carefully curated programs ensure that you receive the highest level of care and attention, making your retreat both memorable and transformative.

Who Are We?

SOHA is a dedicated team of wellness professionals committed to helping you enhance your overall wellbeing. With years of experience in hosting retreats, as well as transforming the lives of 100,000 individuals through Athletic Minds Foundation, our associated mental health charity, we bring together a blend of holistic practices and modern comforts to create an environment where you can truly unwind and reconnect with yourself.

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