Introduction
SOHA Retreats is committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information.

Data Collection
We collect personal data when you make a purchase, fill out forms, or contact us. This includes names, contact details, payment information, and guest details provided during confirmation calls.

Data Usage

• To process bookings and payments
• To personalise your retreat experience
• For marketing and promotional purposes (with consent)
• To improve our services

Data Sharing
We share your data only with essential service providers, such as payment processors and travel partners (e.g., Platinum Sky Travel Limited for flight-inclusive packages). We comply with all legal requirements and respect your privacy.

Use of Microsoft Clarity
We use Microsoft Clarity to enhance user experience and understand website usage patterns. Microsoft Clarity may record interactions on our website, such as clicks, scrolls, and page navigation. This helps us improve the functionality and user experience of our website.
Microsoft Clarity does not collect personally identifiable information (PII) but focuses on user behaviour and anonymised data. It uses cookies and similar technologies to track user sessions. For more information, visit Microsoft’s Privacy and Cookies Policy.
You can disable cookies or opt out of session tracking via your browser settings. However, this may impact website functionality. For additional details, see the Microsoft Clarity Privacy Disclosure.

Data Security
We implement appropriate technical and organisational measures to protect your data from unauthorised access, disclosure, alteration, or destruction.

User Rights
You have the right to access, correct, or delete your personal data. Contact our Data Protection Officer at info@soharetreats.com for any requests.